Terms & Conditions

 

 Care for Costume/Fashion Jewellery

 

Costume/Fashion jewellery is an accessory which is generally worn for special occasions. It is not like gold or silver jewellery which can sustain the wear and tear of everyday use.

No matter how high quality of costume jewellery it still requires handling with care in order to remain in good condition.

· Jewellery should be put on last and taken off first while dressing.

· Never wear during physical activity.

· Always store in a cool dry place, and store separately in order to avoid scratching.

· Always remove jewellery before showering or bathing.

· Avoid contact with any chemicals, such as perfume, hair spray and salt water, deodorant and any cleaning agents.

· Do not use jewellery cleaners.

· Gift Diva will not be liable for discolouration by the above or acidity levels in skin.

 

 

In order to redeem a promotional discount or coupon you MUST enter code in promotional code box exactly as you see it (eg. using upper or lower case font with no spaces) at checkout.  If  promotional code is not entered during the checkout process and sale is completed unfortunately discount cannot be remdeemed due to system technicalities.  I do appologise for any inconvience. Each promotional coupon/code  is not valid with any other offer and no further discounts apply.

 

 

Please choose products carefully as we do not exchange or refund, if you simply change your mind or have a made a wrong decision. Gift Diva has provided adequate descriptions with each product so that you have a concept of what you are purchasing.  Please take note of measurements of items as not all lengths suit every person. Gift Diva will NOT accept return of goods that have been partially used or otherwise misused in any way unless faulty. In accordance with Health Regulations earrings and body products are non refundable and can not be exchanged unless faulty.

 

Cancellation of any orders must be made within 24 hours via email. No cancellations are accepted after a 24 hour period. If an order has been processed and sent it will be at the receiver’s expense.

 

In the event that you are delivered faulty goods notify us within 24 hours of receiving goods. Notify Gift Diva by email giving name, address, details of item and reason for the return. When return of goods is authorised, goods to be returned via Australia Post, must be registered post and keep any appropriate proof of return. Return product to GIFT DIVA within 5 days of receiving goods. If the returned item is lost in transit to Gift Diva, we will deem you not have returned item. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not further damaged in return transit. After sighting goods we may at our discretion not accept return of faulty goods due to misuse. Return product with receipt or copy of proof of purchase.

 

We guarantee our workmanship and will replace or refund the faulty product. In the event that you receive a faulty product, we will refund the original price, postage and handling fee. All refunds will be refunded by the same method of payment. If you request a replacement we will despatch item (subject to availability) once we receive the returned goods, at our cost.

 

Please note that when returns that are found to be non-defective, Gift Diva will not cover the cost of the return postage and handling. 

 

Items have a 60 day warranty. Warranty covers workmanship only. Discolouration due to acidity levels of the skin or misuse of product will void your warranty. (Please follow care instructions). Please notify Gift Diva by email giving name, address, details of item and reason for the return. Return product with receipt or copy of proof of purchase. After sighting goods we may at our discretion not accept return of faulty goods due to misuse. 

 

Terms and Conditions Allure Gold Jewellery

DO NOT WEAR JEWELLERY IN POOLS OR IN SALT WATER as this will void your warranty.-Just like any piece of fine jewellery, frequent cleaning is recommended to maintain its true beauty. Salt water, chlorine in swimming pools and perspiration take their toll on all fine jewellery including Solid Gold Layered Jewellery. Just wipe with a soft cloth to keep your gold layered jewellery clean and free of elements which oxidize.

Allure Gold’s claims, warranty replacement, returns are valid, binding and enforceable against all persons that access and purchase our items. By purchasing you automatically agree to our terms, claims and warranty conditions.

Allure Gold reserves the right, in its sole and absolute discretion, to at any time without prior notice or justification, change these terms and conditions, content and/or services from this website or any other site or store selling this product.

Warranty replacements

Allure Gold's 18 Carat gold Layered and filled products are guaranteed not to tarnish, discolour or fade.Allure Golds lifetime warranty does not cover wear and tear of a product. If your customer has any problems with our items simply have them return the item along with a $10 note (posting and handling charge) and a copy of his/her invoice (as this will not be returned) and guarantee slip and send to the address on the guarantee slip.

Please note we will only accept returns direct from the seller within 4 weeks of the sale date. After this time the customer must return the item direct to us.
and each piece come with a Lifetime Guarantee not to tarnish, disolour or fade.

 

 

All prices used on the Gift Diva website are in Australian Dollars.

 

We try to avoid errors in our pricing and product information, however if such mistakes occur we reserve the right to correct them.

 

If any item is temporary out of stock or discontinued you will be contacted via email to discuss either a later delivery date, or choosing an alternative product or cancellation of the order. 

 

We apologise of any inconvenience.

 

 
Orders are proccessed within 24hrs. All goods will be delivered registered mail using Australia Post. Registered mail requires signing on arrival of goods, if goods are not received within 7 days, please contact Gift Diva via email immediately. Gift Diva will follow up with Australia Post and will contact you via email. Please allow for longer delivery times if order placed just before weekend, over holiday periods and public holidays.

 

Your privacy is important to us. 

Gift Diva will keep all registered information from our website private and confidential and for ours records only. We will no disclose, sell or transmit in any form or way to any third party.

 

Images provided on this website are only for illustration and informational purposes only. While Gift Diva strives for accuracy, it does not warrant or guarantee the accuracy or completeness of any of the images compared to the real product. Images should be used as a guide only.

 

We are not liable for any content or products on websites to which we are linked. 

Please note that by accessing, or using this website you agree to be bound by its terms, conditions, disclaimers and limitation of liability. Gift Diva reserves the right to amend and update such terms, conditions, disclaimer and limitation of liability at any time without providing notice to you.  By using the website you have acknowledged that you have read and understood these Terms and Conditions.